Terms and Conditions

Welcome to Tote Baggs! These terms and conditions outline the rules and regulations for the use of our website, totebaggs.com, and govern your purchase and use of products from our online store. By accessing this website and/or placing an order, you agree to comply with these terms and conditions.

General

  1. Website Use: By using totebaggs.com, you warrant that you are at least 18 years old or have parental/guardian consent to use our website.
  2. Amendments: Tote Baggs reserves the right to amend these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

Orders and Payments

  1. Order Acceptance: All orders placed on our website are subject to acceptance and availability. Tote Baggs reserves the right to refuse or cancel any order for any reason.
  2. Payment: Payments must be made at the time of order placement. We accept various payment methods including credit/debit cards, bank transfers, and cash on delivery (COD) within Pakistan.
  3. Pricing: All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice.

Shipping and Delivery

  1. Shipping Policy: We offer nationwide shipping within Pakistan. Delivery times may vary depending on the location and shipping method chosen.
  2. Shipping Charges: Shipping charges will be calculated and displayed at checkout.
  3. Delivery Time: We strive to deliver your order within the estimated delivery time, but delays may occur due to unforeseen circumstances. Tote Baggs is not liable for any delays in delivery.

Returns and Refunds

  1. Return Policy: Our return policy follows the Sunnah. We accept returns for any bag that you are unsatisfied with. Returns/exchanges are accepted within 15 days of purchase.
  2. Return Process: To initiate a return, contact our customer support at support@totebaggs.com. Customers are responsible for paying the return shipping charges.
  3. Refunds: Refunds will be processed within 4-5 working days after we receive and inspect the returned item. Banking charges will be deducted, and refunds will be issued through the original payment method.

Intellectual Property

  1. Content Ownership: All content on totebaggs.com, including text, graphics, logos, images, and software, is the property of Tote Baggs or its content suppliers and is protected by applicable intellectual property laws.
  2. Use of Content: You may not reproduce, distribute, or use any content from our website without prior written permission from Tote Baggs.

Limitation of Liability

  1. Disclaimer: Tote Baggs provides its website and products "as is" without any warranties or guarantees of any kind. We do not warrant that the website will be uninterrupted or error-free.
  2. Liability: To the fullest extent permitted by law, Tote Baggs is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or related to the use of our website or purchase of our products will be subject to the exclusive jurisdiction of the courts of Pakistan.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Tote Baggs
Email: support@totebaggs.com
Address: 200 F Alfalah town, Bedian Road, Lahore Cantt.

Thank you for shopping with Tote Baggs! We appreciate your business and look forward to serving you.